Privacy Policy
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Address
- Booking details
- Health-related information (if voluntarily provided for retreat services)
b) Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited and time spent
Such data helps improve user experience and website performance
2. How We Use Your Information
We use your information for purposes such as:
- Processing retreat bookings and services
- Communicating with you regarding inquiries or bookings
- Personalizing wellness programs
- Sending updates, offers, or newsletters (optional)
- Improving our website and services
Wellness platforms commonly use personal data to provide services and enhance user experience
3. Sharing of Information
We do not sell or rent your personal data.
We may share your data only in the following cases:
- With trusted service providers (payment gateways, booking systems)
- When required by law or legal process
- To prevent fraud or security issues
Your information is shared only as necessary and with appropriate safeguards
4. Payment Security
We use secure third-party payment gateways (such as Razorpay or similar providers).
Your payment details are encrypted and processed securely. We do not store card information on our servers
5. Cookies Policy
We use cookies to:
- Enhance website functionality
- Analyze traffic and user behavior
- Improve your browsing experience
You can choose to disable cookies through your browser settings.
6. Data Security
We implement appropriate security measures to protect your personal information from:
- Unauthorized access
- Data breaches
- Misuse or disclosure
However, no online system is 100% secure.
7. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any information.
8. Your Rights
You have the right to:
- Access your personal data
- Correct or update your information
- Request deletion of your data
- Withdraw consent for marketing communications
You can contact us anytime for these requests.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.